1. Our Role
Gravity Immigration & Travels provides guidance and assistance based on the information and documents supplied by the applicant. Our support may include explaining processes, helping organise documents, preparing or coordinating application-related information and communicating about the requested service.
2. Final Decision
Visa issuance, immigration permission, entry clearance, admission and related decisions are made solely by the relevant government authority, embassy, consulate, immigration department, educational institution or other authorised decision-maker.
Using our services does not guarantee approval, entry, admission, residence status or any specific immigration outcome.
3. Information & Documents
Applicants are responsible for providing complete, truthful and accurate information and supporting documents within the required time. We may rely on the information provided by the applicant when assisting with an application.
Incorrect, incomplete, misleading or late information may affect an application or service timeline.
4. Requirements Can Change
Visa rules, eligibility criteria, document requirements, forms, fees and procedures can change. Information displayed on this website is intended as general guidance and may not represent the latest requirement for every destination or applicant.
Applicants should follow the applicable instructions and requirements issued by the relevant authority for their specific application.
5. Processing Times
Processing times are determined by the relevant authority, institution or service provider and may vary depending on application type, season, workload, verification and other circumstances outside our control.
Any timeline communicated by us should therefore be treated as an estimate unless a specific authority has formally confirmed a processing period.
6. Fees & Charges
Our professional service charges, government or embassy fees and third-party provider charges may be separate. Applicable fees will be communicated for the relevant service where known.
Government and third-party charges may be non-refundable according to the rules of the relevant authority or provider.
7. Refusal & Further Options
In the event of a visa or immigration refusal, we may explain available service options based on the information provided and the applicable process. Any review, re-application, appeal or reconsideration route is subject to the rules of the relevant authority and does not guarantee a different outcome.
8. Contact Us
For questions about this disclaimer or our visa and immigration assistance services, contact Gravity Immigration & Travels.