By using gitravels.in, contacting Gravity Immigration & Travels or requesting a service through us, you acknowledge that you have read and understood these general terms. Service-specific terms may also apply to a particular booking, application, package or provider.
1. Website Use
The website is provided for general information and for contacting Gravity Immigration & Travels about our services. You agree to provide accurate information when submitting an enquiry and not to use the website for unlawful, fraudulent or abusive purposes.
2. Enquiries & Quotations
An enquiry submitted through the website is a request for information or assistance and does not by itself create a confirmed booking, application or service contract.
Quotations, availability, pricing, timelines and inclusions may change until the relevant service or booking is confirmed by the applicable provider and any required payment is received.
3. Visa, Immigration & Education Services
Gravity Immigration & Travels provides assistance and guidance. Final decisions regarding visas, immigration status, entry permission, admissions and other approvals are made by the relevant government authority, embassy, consulate, institution or other authorised body.
We do not guarantee approval, admission, visa issuance, immigration outcomes or processing times. Requirements can change and applicants are responsible for providing truthful, complete and timely information and documents.
4. Travel Bookings & Services
Flight, hotel, insurance, transport, pilgrimage and other travel services may be supplied directly by airlines, hotels, insurers, transport operators, authorised partners or other third-party providers. Their rules, fare conditions, availability and booking terms may apply in addition to these website terms.
Travel documents, passenger details, dates and other information supplied for a booking should be checked carefully before confirmation.
5. Payments
Where payment is required, the applicable amount, payment method and due date will be communicated for the relevant service. A booking or application may remain unconfirmed until the required payment and supporting documents have been received and accepted.
Government fees, embassy charges, airline or hotel charges, provider fees and other third-party charges may be separate where applicable.
6. Third-Party Providers
Some requested services depend on third-party organisations. We are not responsible for a provider’s independent decisions, operational changes, delays, cancellations, availability, policy changes or service conditions outside our control.
7. Changes, Cancellation & Refunds
Changes, cancellations and refunds depend on the rules of the specific service, provider and applicable booking terms. Any separate refund or cancellation policy communicated for a service will apply to that service.
Please review the applicable conditions before confirming a booking or paying any non-refundable amount.
8. Limitation of Responsibility
Gravity Immigration & Travels will make reasonable efforts to provide the assistance agreed for a service. We cannot guarantee outcomes controlled by government authorities, educational institutions, airlines, hotels, insurers, transport operators or other external providers.
9. Terms Updates
We may update these Terms & Conditions from time to time. The updated version will be published on this page and will apply to future website use and services, subject to any separate written terms already applicable to a confirmed transaction.
10. Contact
For questions about these Terms & Conditions, please contact Gravity Immigration & Travels.